Returns

We offer exchanges and refunds for change of mind within 14 days of receipt. Please expect all requests to be made within 7 days of CTLYST receiving the return request.

Please reach out to us before returning your items.

https://catalystand.com/pages/contact

If a size or style exchange is requested on an out-of-stock item, a refund will be
issued. All refunds will be processed to the original payment method. 

All items purchased online are eligible for in-store returns or can be mailed back to:

C&TALYST

3A Fennel St

Port Melbourne VIC 3207

Australia   

All postal returns require the returns slip to be attached.

Please note return delivery charges are the responsibility of the customer. Please use a trackable shipping method, as CTLYST is not responsible for missing deliveries. 

RETURNS WILL ONLY BE ACCEPTED WHEN:

  • Items are in their original condition.
  • Items are in their original packaging.
  • Tags remain attached to garments.
  • Garments are unworn, unwashed and unstained.

CTLYST upholds the right to deny a return request if the items do not meet the stated conditions.